Privacy Policy

Last Updated: June 01, 2026

Protecting your private information is our priority. This Statement of Privacy applies to www.RaceOwl.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to "RaceOwl" include www.RaceOwl.com and our mobile applications. RaceOwl is a dedicated race tracking platform. By using the RaceOwl website or mobile apps, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to provide you with the best race tracking experience, RaceOwl may collect personally identifiable information, such as your:

  • Name
  • E-mail Address
  • Phone Number

Location Data

RaceOwl accesses, collects, and uses your device's location data to enable core tracking and safety features across our mobile applications. Because we provide dedicated applications for different participants, our location data usage is tailored to the specific app and user role:

  • RaceOwlRacer App: Location data is accessed and collected to track your live progress while you are actively on the race course. This allows event organizers, support crews, and spectators to follow your race in real-time.
  • RaceOwl App: Location data is accessed and collected so race volunteers and administrators can monitor the event, coordinate logistics, and effectively execute safety dispatches to assist racers in need.

Background Location: To ensure continuous and accurate operations during a race event, our applications require the collection of location data in the background, even when the app is closed or not in active use, under the following specific conditions:

  • For Racers (RaceOwlRacer App): Background collection guarantees your progress is recorded without interruption while your phone is safely stowed during the race.
  • For Race Administration (RaceOwl App): Background collection is strictly limited to authenticated race staff and volunteers involved in race administration. This ensures dispatchers always have your current position when coordinating an emergency response. Background location is not collected for users utilizing the app as spectators or race crew.

Use of Your Personal Information

RaceOwl collects and uses your personal information to operate its website and deliver the services you have requested. We may also use your personally identifiable information to provide technical support or to inform you of other products or services available from RaceOwl and its affiliates.

RaceOwl does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to RaceOwl, and they are required to maintain the strict confidentiality of your data.

Third-Party Links

This website contains links to other sites. Please be aware that RaceOwl is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Legal Disclosure

RaceOwl will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RaceOwl or the site; (b) protect and defend the rights or property of RaceOwl; and, (c) act under exigent circumstances to protect the personal safety of users of RaceOwl, or the public.